Last updated: 16 April 2025
At Viticon Pty Ltd (“Viticon”, “we”, “us”, or “our”), we are committed to protecting your privacy and ensuring your personal information is handled responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website: viticon.com.au.
1. What We Collect
We only collect the personal information you provide when you fill out the contact form on our website. This may include:
- Your name
- Email address
- Phone number
- Business or company name (if applicable)
- Any other details you include in your message
2. How We Use Your Information
We use the information you provide to:
- Respond to your enquiries
- Communicate with you about our services
- Improve our customer service
We do not use your personal information for direct marketing unless you have specifically requested to receive updates from us.
3. Storage and Security
We take reasonable steps to protect the personal information you submit through our website. This includes storing it securely and restricting access to authorised personnel only. Information may be stored in our email system or in secure cloud-based services used by our team.
4. Sharing of Personal Information
We do not sell, rent, or share your personal information with any third parties, except where required by law or where it is necessary to protect our rights.
5. Cookies and Website Data
Our website may use cookies for basic functionality and performance purposes. These cookies do not collect personally identifiable information. You can control cookie settings through your browser preferences.
6. Access and Correction
You have the right to access the personal information we hold about you and to request a correction if it is inaccurate or out of date.
To make a request, please contact us using the details below.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch:
Viticon Pty Ltd
Email: admin@viticon.com.au
Website: https://viticon.com.au
Phone: (07) 3054 7900